Payment Methods

1. Accepted Payment Methods

At checkout, customers may complete payment using the following cards:

• Visa

• Mastercard

• Discover

• JCB

Only the payment methods listed above are supported.

2. Payment Processing and Security

Payments are processed through secure third-party payment systems designed to protect transaction data. We do not store full card numbers or sensitive payment details on our systems.

Appropriate technical measures are used to support secure payment handling during the checkout process.

3. Currency and Charges

Orders are charged based on the total amount displayed at checkout at the time of purchase. Any additional fees, such as foreign transaction charges or currency conversion fees, are determined by the issuing bank or card provider and are outside our control.

4. Failed or Unsuccessful Payments

If a payment is unsuccessful, customers may attempt the transaction again using the same or a different supported card. If issues persist, customers are encouraged to contact customer support for assistance, preferably by email.

5. Contact Information

Business Hours: Monday to Friday, 09:00–17:00
Email: premiumsupport@casamyshop.com
Phone: +81 (905) 671 02 00
Address: UNIT 529, 8-28-3 YAGUCHI, OTA-KU, TOKYO 146-0093, JAPAN