Furniture Care Guide

This Furniture Care Guide is intended to provide general guidance on the proper use and everyday care of furniture products. It is designed for typical household environments and aims to help maintain product condition through reasonable and practical use.

1. Purpose and Scope

This guide applies to furniture products used in standard residential settings. It offers general care and maintenance information to support regular use and does not replace product-specific instructions where provided.

The guidance below is informational in nature and reflects common furniture care practices.

2. Daily Use and Basic Care

• Furniture should be used for its intended purpose and in a manner consistent with normal household use.

• Regular dusting with a soft, dry, or slightly damp cloth is recommended to reduce surface buildup.

• Mild, non-abrasive cleaning products may be used where appropriate.

• Spills should be wiped promptly to help prevent staining or surface damage.

Care practices should be proportionate and suitable for the material and finish of the furniture item.

3. Environmental Considerations

• Furniture should be placed away from direct sunlight where possible to reduce the risk of fading or surface changes.

• Excessive heat, cold, or humidity may affect materials over time and should be avoided.

• Adequate ventilation is recommended in indoor spaces to help maintain stable conditions.

Environmental factors may naturally influence the appearance and performance of furniture over time.

4. Improper Use and Responsibility

• Damage caused by misuse, incorrect assembly, unsuitable cleaning methods, or accidental impact may affect the condition of the product.

• Alterations, unauthorised repairs, or use outside normal household conditions may result in changes to product performance or appearance.

This guidance is provided to support proper use and does not extend or limit any legal obligations or rights.

5. Relationship to Consumer Rights and Other Policies

The care guidance outlined on this page does not affect rights provided under applicable consumer protection laws.

If a product issue arises, customers are encouraged to refer to the relevant return, refund, or after-sales information available on the website, which operates within the framework of Australian consumer law.

6. Support and Enquiries

For questions related to furniture care or general use, customers may contact us for further guidance. Where applicable, providing order or product details will help us respond more efficiently.

7. Contact Information

Business Hours: Monday to Friday, 09:00–17:00
Email: premiumsupport@casamyshop.com
Phone: +81 (905) 671 02 00
Address: UNIT 529, 8-28-3 YAGUCHI, OTA-KU, TOKYO 146-0093, JAPAN