Contact Us

This page provides contact details for general enquiries, order-related questions, after-sales support, and other communication needs. It is intended to support clear and efficient communication.

1. Purpose of This Page

This page may be used for enquiries related to orders, delivery, returns, refunds, or general communication. Providing relevant order information when contacting us helps improve response efficiency.

2. Customer Support Availability

Customer support is available on business days. Enquiries received outside business hours are reviewed and handled on the next business day.

3. Service Coverage

Support and delivery services are provided for orders within Australia. This contact channel is intended for enquiries related to services offered within Australia.

4. Contact Information

Business Hours: Monday to Friday, 09:00–17:00
Email: premiumsupport@casamyshop.com
Phone: +81 (905) 671 02 00
Address: UNIT 529, 8-28-3 YAGUCHI, OTA-KU, TOKYO 146-0093, JAPAN