About Us

1. Our Approach

We focus on offering furniture solutions that are practical, well-considered, and suitable for everyday living. Our work is guided by a preference for functional design, reliable materials, and clear information that supports informed decision-making.

Furniture plays a long-term role in daily life. Importance is placed on how each item is used, maintained, and integrated into the home rather than short-term trends or decorative appeal alone.

2. Our Values

We prioritise thoughtful selection, consistency in quality, and responsible service practices. Each product is assessed with attention to durability, comfort, and suitability for real living environments.

The objective is to support living spaces that feel balanced and comfortable, with furniture that remains useful over time.

3. Our Background

Experience has been shaped through ongoing involvement in furniture sourcing, product evaluation, and customer support. Over time, processes have been refined to better align product offerings with customer expectations.

Development has followed a steady and considered path, with an emphasis on reliability, transparency, and continuous improvement.

4. Our Products

• Designs emphasise clean structure, proportion, and everyday functionality.

• Materials are selected based on durability, comfort, and long-term performance.

• Products are intended to suit Australian household environments and lifestyles.

• Attention is given to practical details such as assembly, use, and maintenance.

These considerations help ensure that each item fits naturally into the home and supports daily routines.

5. Our Commitment

Clear communication, dependable delivery, and consistent after-sales support are central to how services are provided. Information across the website is structured to be straightforward and accessible, allowing customers to engage with confidence.

6. Contact Information

Business Hours: Monday to Friday, 09:00–17:00
Email: premiumsupport@casamyshop.com
Phone: +81 (905) 671 02 00
Address: UNIT 529, 8-28-3 YAGUCHI, OTA-KU, TOKYO 146-0093, JAPAN